The NICE Handbook: A practical guide to be better people for a better world.

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Über die Autorin bzw. den Autor: Formerly an executive in all aspects of HR, and having worked across various industries and in countries around the world, Don Baptiste is the founder and current principal of Baptiste Consulting, a human resources firm focused primarily on leadership coaching, team effectiveness, talent management, change management, and employee engagement strategies. He has extensive experience in helping C-suite executives, boards, and board committees navigate organizational restructuring, high profile employee relations issues, succession planning opportunities, as well as ethics and employee experience initiatives. For over 25 years, Don has completed successful coaching engagements with emerging leaders across various functions such as IT, finance, engineering and sales.The focus of Don's doctoral studies was in leadership and coaching, and his dissertation centered on emotional intelligence with an emphasis on empathy. The center of his passion has been in helping individuals and organizations be happier and more productive. He has observed behavior all over the world and uses that experience to help all types of people in various settings.