Micromessaging: Why Great Leadership is Beyond Words (BUSINESS BOOKS)

Stephen Young

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Sprache: Englisch

Verlag: McGraw-Hill Education - Europe, United States, 2006

0071467572 / 9780071467575

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Should you sweat the small stuff? Absolutely, says Stephen Young-especially when it comes to those critical behaviors that can make or break performance. The reason is simple: no matter what you think you're saying, your words, gestures, and tone of voice can actually communicate something entirely different.Too often, negative micromessages undermine morale, business opportunities, and ultimately your organization. Micromessaging examines the nuanced behaviors that we all blindly use and react to in our dealings with others. Yet as Young points out, these micromessages can reveal a lot about our own-and our superiors'-biases and preconceived notions. Learning how to constructively address these behaviors can bring about positive change. Young offers a common language for encouraging open discussion in the workplace, along with skills to identify and address familiar micromessages; tools for deploying microadvantages; and real-life workplace scenarios, self-assessments, and solutions that help readers interpret and alter ingrained behaviors and their effects. He delivers valuable information on Cruicial leadership skills and how to acquire themUniversal workplace cultural issuesHow expectations affect the performance of othersWays to speak fairly, not falselyTechniques that eliminate group thinkHow to reset the "filters" you use to "screen" others Based on research from MIT, Young's approach has already helped numerous Fortune 500 clients, including Merck, Intel, Lockheed Martin, Starbucks, IBM, Boeing, Wells Fargo, Bank of America, Cisco, and Raytheon to increase leadership effectiveness. With its proven wisdom, you can experience what so many business executives worldwide have discovered and make it a powerful part of your leadership skill set. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Bestandsnummer des Verkäufers GOR003767701

Titel
Micromessaging: Why Great Leadership is Beyond Words (BUSINESS BOOKS)
Autor
Stephen Young
Verlag
McGraw-Hill Education - Europe, United States
Veröffentlichungsjahr
2006
Zustand
Very Good
Einband
Paperback
Sprache
Englisch
ISBN-10
0071467572
ISBN-13
9780071467575
Artikelgewicht
472 Gramm
Abmessungen
158 x 234

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