Inhaltsangabe:
Mess Management: Lessons from a Corporate Hit Man What's the worst thing that can happen when you fire someone? If the disgruntled ex-employee returns with a gun. What's the next worst thing? If the irate former employee comes back with an EEOC or State Human Rights Commission complaint. Most employees are good people, but there are plenty of men and women in the work place with personal demons. Some are simply mismatched to their roles. Some have addictions to drugs, booze, and sex. Some have severe health problems. There are others who are toxic because they are skilled manipulators, users, and takers. Many of these people wreak daily havoc in the workplace and may be working for you right now. Is your business at risk? If you are the owner or operator of a business, you must face some hard truths about people problems. When a conflict occurs---and it will---your employees will almost automatically have federal and state government agencies, courts, and even public opinion stacked against your company. What do you have? If you don't have an in-house human resources manager, you must quickly become adept at the real duties of that all-important role. Why? Conflicts can turn into expensive legal nightmares if they aren't handled quickly and professionally. Luckily, most of your people problems are not destined to be legal problems. Most messes are management problems. Mess Management: Lessons from a Corporate Hit Man sheds much-needed light on successfully eliminating the real problems when business owners and nonprofit leaders confront the sex, drugs, and rock and roll side of human resource management. Using key scenarios collected from real cases with organizations across the country, author and HR guru Steve Cohen provides vital management solutions coupled with related information on legal/regulatory requirements, that will help you resolve even the stickiest employee issues you may face.
Über die Autorin bzw. den Autor:
Steve M. Cohen, Ed. D. is President of Labor Management Advisory Group, Inc. Often described as a "corporate hit man" for his ability to skillfully resolve people problems for vulnerable organizations, Dr. Cohen is a well-known national authority who protects companies from HR bombshells that include issues of sexual harassment, motivational management, workforce diversity, employee training, and bottom-line productivity. Dr. Cohen has over 35 years of specialized experience safeguarding businesses and nonprofit agencies with staff sizes that range from 2 to 17,000 employees. Typically contacted when a company is in crisis, facing potential lawsuits, or when immediate preventative measures must be executed, Dr. Cohen quickly and adeptly assesses company infrastructures and implements management changes that align with legal/regulatory requirements. He frequently serves as the temporary chief Human Resources officer for organizations that lack the appropriate internal staff to handle complicated or highly sensitive personnel dilemmas. Dr. Cohen has an MA in Public Administration from Central Michigan University, an Ed. D in Educational Psychology from Northern Illinois University, and received certification in Alternative Dispute Resolution from DePaul University, School of Law.
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