Mediation Research: The Process and Effectiveness of Third-Party Intervention

Sponsored by the Center for Negotiation and Conflict Resolution

In eighteen original chapters, this book, sponsored by the Center for Negotiation and Conflict Resolution, examines the nature and effectiveness of mediation in a wide variety of disputes including divorce cases, neighborhood conflicts, international disputes, environmental conflicts, and labor negotiations. The authors explain how mediation works, look at the factors that determine whether mediation can be used to resolve a dispute, and identify the conditions under which it is most effective.