After a general overview, the chapters are divided so that each one introduces a distinct stage in the mediation process, which the student can dissect and master. Upon putting the process together, a number of contemporary issues facing mediation are examined. The chapters are designed so that each instructor can determine the specific order of assignment. The textbook includes exercises, questions, and problems for simulations. The book can be used as a coursebook in a more traditional course on mediation, as the basis for a skills based course, or as the text for a clinical course.

�ber die Autorin bzw. den Autor

Charlotte y Peter Fiell son dos autoridades en historia, teor�a y cr�tica del dise�o y han escrito m�s de sesenta libros sobre la materia, muchos de los cuales se han convertido en �xitos de ventas. Tambi�n han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Dise�o del siglo XX, El dise�o industrial de la A a la Z, Scandinavian Design y Dise�o del siglo XXI.

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