The Measurement and Management of Clinical Outcomes in Mental Health

THE COMPLETE PSYCHOTHERAPY TREATMENT PLANNER

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THE COMPLETE GUIDE TO MANAGED BEHAVIORAL HEALTHCARE

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THE MEASUREMENT & MANAGEMENT OF CLINICAL OUTCOMES IN MENTAL HEALTH

Once used almost exclusively by psychotherapy researchers, clinical outcomes testing is quickly becoming a standard component of mental health practice. JCAHO has mandated that outcomes must be included in mental health record keeping by the end of the decade, and the six largest managed care firms have announced plans to begin tracking clinical outcomes. While debates over the potential advantages and disadvantages of this move rage on, the fact remains that all clinicians in managed care systems will soon be compelled to incorporate outcomes assessment into their clinical routines.

The Measurement and Management of Clinical Outcomes in Mental Health prepares clinicians and administrators for this inevitability. Written by a team of experts with extensive experience in design and implementation, this timely book explores the rationale behind outcomes measurement and offers readers concrete advice and guidelines on conducting accurate and effective outcomes measurement.

In the first half of the book, the authors review the conceptual and practical aspects of outcomes management. Among the issues receiving special attention are: the psychometrics of outcomes; measuring patient satisfaction; implementation strategies; the role of consumer characteristics in outcomes management, especially in regard to needs-based planning; case-mix adjustment strategies; and barriers to implementation and strategies for overcoming them.

The second half of the book is devoted entirely to detailed case examples. Over the course of five chapters, the authors vividly illustrate their approaches to outcomes management in five different specialty areas―outpatient psychotherapy, acute psychiatric services, community services, child and adolescent services, and substance-abuse treatment services.

The first comprehensive guide to designing and implementing outcomes evaluation systems, The Measurement and Management of Clinical Outcomes in Mental Health is an important resource for all mental health practitioners as well as mental health and managed care administrators.

JOHN S. LYONS, PhD, is Director of the Mental Health Services andPolicy Program at Northwestern University Medical School. He isresponsible for the design and implementation of an integratedoutcomes management system for inpatient psychiatry.

KENNETH I. HOWARD, PhD, is Professor of Psychology and Psychiatryat Northwestern. He is the founder and President of the Society forPsychotherapy Research and the author of COMPASS, one of the mostwidely used outcomes assessment measurements. Dr. Howard recentlyreceived the Distinguished Contribution to Knowledge inProfessional Psychology award from the American PsychologicalAssociation.

MICHAEL T. O'MAHONEY, PhD, is Director of the Northwestern ManagedMental Health Program, which provides mental health services formore than 40,000 individuals in Chicago and outlying areas.

JENNIFER D. LISH is a psychometrician on staff at COMPASSInformation Services in King of Prussia, PA.