Mastering Account Management: 102 Steps for Increasing Sales, Serving Your Customers Better, and Working Less

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It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Bestandsnummer des Verkäufers 150095893X-11-1

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Über die Autorin bzw. den Autor: Coming from the New York advertising world, Dan Englander is a sales and client services expert. Throughout his career, he's won big deals, worked with an eclectic list of clients, had a lot of fun, and made a lot of mistakes. Now he enjoys imparting his experience in books, courses, and articles.
Dan is the founder of Sales Schema (www.SalesSchema.com), a site designed to help professionals achieve their goals by finding the right balance between sales and customer or client service.
Dan was instrumental in launching IdeaRocket, the preeminent animation studio for high quality explainer videos. As Senior Account Manager and first employee, Dan brought in business and managed accounts for the likes of Showtime, EA, Bank of America, Venmo, and others. One of his favorite memories was managing the production of the intro for the final season of Showtime's "Weeds". Check it out here: https://www.youtube.com/watch?v=D4daD_IBLys.
Before that, Dan was Account Coordinator at DXagency, a boutique digital marketing firm in the New York area. There we worked with clients like Marc Ecko, Monster Cable, and Nat Geo Books.
Residing between San Francisco and New York, Dan enjoys traveling (his headshot above is from the mean streets of Yangon, Burma). And he's a decent living room guitarist.