Titel: Managing with Total Quality Management: Theory and Practice (Management, Work and Organisations, 38)
Verlag: Red Globe Press
Erscheinungsjahr: 1998
Sprache: Englisch
ISBN-10: 0333620062
ISBN-13: 9780333620069
Einband: Hardcover
Zustand: New

�ber diesen Titel

Inhaltsangabe

In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

�ber die Autorinnen und Autoren

ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School, UK.

TOM REDMAN is Lecturer at Teesside Business School, UK.

ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University, Hong Kong.

MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST, UK.

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