Titel: Management in Service Industries
Verlag: Pitman Publishing, London
Very Good paperback. Spine is creased. Roughly five pages underlined in ink. Buchnummer des Verkäufers 093441
Inhaltsangabe: This collection of original articles from leaders in the fields of management education and service industry management provides an overview of new research and practice in this sector of the economy. The book has three key objectives: to review current approaches to the management of services; to evaluate techniques, procedures and systems available to managers in service industries; and to identify characteristics of the different sectors of the service industry and to analyse the impact these have on service operations. A guide to the future trends in strategic management in the service sector, the book is suitable for all interested in management development in an international industrial sector.
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AbeBooks Verkäufer seit: 6. Oktober 2003
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