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The 10th edition, Management continues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. It contains updated data and examples which reflect current trends, the 10th Edition integrates issues from popular culture and media, putting topics in context and engaging students. The text promotes skill development through hands-on exercises and team-building activities to cover timely and relevant issues such as corporate responsibility. The Closing cases in most of the chapters are replaced with Indian equivalents to give the book a local flavour. Contents:- . The Management Challenge 1. Managers and Entrepreneurs 2. The Evolution of Management Thought 3. The Changing Environment of Management: Diversity, Global Economy, and Technology 4. International Management and Cross-Cultural Competence 5. Management`s Social and Ethical Responsibilities II. Planning and Decision Making 6. The Basics of Planning and Project Management 7. Strategic Management: Planning for Long-Term Success 8. Decision Making and Creative Problem Solving III. Organizing, Managing Human Resources, and Communicating 9. Organizations 10. Organizing in the Twenty-First Century 11. Human Resource Management 12. Communicating in the Internet Age IV. Motivating and Leading 13. Motivating Job Performance 14. Group Dynamics and Teamwork 15. Influence, Power, and Leadership 16. Change, Conflict, and Negotiation V. Organizational Control Processes 17. Organizational Control and Quality Improvement Printed Pages: 0. Buchnummer des Verkäufers 17716
Titel: Management (2008 Edition)
Verlag: Wiley India Pvt. Ltd.
Buchbeschreibung PHI Learning, 2012. Softcover. 2nd edition. ISO 9000 series standards have changed the whole concept of quality management methods. ISO 9001:2008 QMS standard has been implemented and ISO 9000 series standards have been adopted as national standards or endorsed for use in 178 countries and economies. ISO 9001:2008 Quality Management System (QMS) is based on eight quality management principles and there are various internal and external benefits of implementing this standard, whether or not an organization goes for certification. This book provides the readers with an accessible and up-to-date introduction to the essentials of a quality management system, discusses what is in the ISO 9001:2008 QMS and shows how the organizations can implement this system. With the authors? extensive experience in QMS audit, training and advisory services, the book incorporates basic information on understanding and implementing ISO 9001:2008 QMS and highlights its importance towards making quality the fundamental business principle. The text contains plenty of practical tips and guidance on how to implement ISO 9001:2008 QMS in the real world. It discusses sample QMS procedures, emphasizes the importance of maintaining a value added internal audit system and highlights the necessity of developing the QMS documentation procedures. Apart from the regular BBA, MBA, and diploma courses in Total Quality Management, this book is also suitable for Management Development Programmes in Quality Management and ISO 9001 offered to professionals by many of the B-schools. Contents: Foreword ? Preface 1. Quality and Quality Management Systems 2. Quality Management Principles 3. Step-By-Step Process for Developing and Implementing?ISO 9001:2008 QMS 4. Certification/Registration Process ISO 9001:2009 QMS 5. Quality Management System Standards?ISO 9000 Family 6. Scope and Normative Reference?ISO 9001:2008 QMS 7. General and Documentation Requirements?ISO 9001:2008 QMS 8. Management Responsibility?ISO 9001:2008 QMS 9. Resource Management?ISO 9001:2008 QMS 10. Product Realization?ISO 9001:2008 QMS 11. Measurement, Analysis and Improvement?ISO 9001:2008 QMS 12. Increasing the Power of Your QMS?Achieve Performance Excellence Through Continual Improvement 13. Adding Value to Internal QMS Audit 14. Developing QMS Documentation?ISO 9001:2008 QMS Appendices A. Sample QMS Procedures B. Certification Bodies in India C. Frequently Asked Questions D. Some Useful Websites/Blogs E. Checklist for ISO 9001:2008 QMS (Useful for Implementation, Initial Survey and Audit Purpose Including Internal Audit) Bibliography Printed Pages: 192. Artikel-Nr. 48866