How to MANAGE in a FLAT WORLD
10 Strategies to Get Connected to Your Team Wherever They Are
Lead Winning Global Teams in Today’s Flat Businesses!
Manage, motivate, and communicate with teams that span continents
Master all the tools available to global managers, from technology to travel
Based on exclusive interviews with dozens of successful global managers
In today’s “flat” world, you must get the best from teams that span not just offices, but continents: teams of unprecedented diversity and complexity. Leading those teams, you must deliver better results faster and with fewer resources. Conventional management techniques just won’t do the job anymore. You need a radically new approach to management: one that’s more fluid, more agile, and far less hierarchical.
How to Manage in a Flat World teaches you that new approach. Drawing on hard-won lessons from today’s most successful global managers, this book covers both high-level concepts and hands-on techniques. You’ll find best practices for everything from building trust to choosing the right times to travel…even maintaining a healthy work/life balance when you’re leading a team that’s operating 24/7!
Susan Bloch has spent the past decade helping leading enterprises build leadership capability and effective teams. She has coached business leaders in manufacturing, financial services, construction, retailing, telecommunications, and other industries. Her clients have included Reuters, Prudential, Shell, Unilever, Philips, Sony, BT, Barclays, Standard Chartered, and Accenture. Bloch holds an M.A. in Psychology from Columbia University, and is a fellow of Ashoka, a global charity that supports social entrepreneurs.
Philip Whiteley is a freelance author and journalist specializing in management. He is author or coauthor of numerous books, including Unshrink the People (with Max Mckeown). He contributes regularly to leading business publications, and writes a weekly column on executive compensation for The Times of London.
Together, Bloch and Whiteley previously authored Complete Leadership.
In a flat world, managers are on the front lines. It is managers who must bring together individuals, teams, and resources from all over the planet. It is managers who must work through differences in language and culture to drive quantifiable results, and be held accountable for those results. Stripped of yesterday’s hierarchical, unquestioned authority, it is managers who must earn the right to lead, every single day.
How to Manage in a Flat World gives you a complete blueprint for succeeding as a manager and leader in today’s radically flattened and globalized business environment. You’ll learn realistic, proven techniques for leading and motivating teams, wherever they are…using technology and travel more effectively…creating cultures of trust and motivation…coping with ambiguity while providing clarity…and building a balanced, fulfilled life for yourself at the very same time.
• Does culture still matter? Yes, but…
Discover the “common reference points” that are emerging alongside traditional culture
• Bullet trains and mules
Integrate the super-fast pace of business and technology with the slower evolution of humans
• When there’s no substitute for travel
Make the most of face-to-face interactions on a tight budget
• Keeping a life, keeping the “real you”
Improve your work/life balance in a flat, global business environment
Susan Bloch has coached top teams in many of the FTSE100 and Fortune 500 companies across the globe over the past twenty years. She has lived and worked in five countries: South Africa, North America, Israel, the United Kingdom, and India. Currently, she is on assignment as Chief Culture Officer for the Retail division of Reliance Industries; one of the few western women working in a senior role in an Indian company. Prior to that she was Partner and Head of Thought Leadership at Whitehead Mann where she was operating as an executive coach, working with executive teams and conducting board effectiveness reviews. Previously she was global head of executive coaching for the Hay Group. A Chartered Psychologist, with a M.A. from Columbia University in NY, Susan has co-authored Employability and Complete Leadership, and has produced a number of research publications.
Philip Whiteley is an author and journalist, specializing in management, particularly the areas of leadership, motivation, and strategic people management. He has written numerous articles for The Times, Personnel Today and Coaching at Work among other titles, and has appeared on BBC Newsnight discussing the portrayal of the workplace in the media. He is author of People Express, Motivation, Unshrink the People and Complete Leadership and his books have been translated into six languages. Now based in the UK, Philip has previously worked in Latin America.
