Towards the Knowledge Society: eCommerce, eBusiness and eGovernment The Second IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2002) October 7-9, 2002, Lisbon, Portugal

Preface. Committees. Reviewers. Acknowledgements. Session One: eGovernment. 1. Online Voting-Not only a Technical Challenge; P. Karger. 2. The Impact of a Continuous Replenishment Program on Organisational Flexibility; E. Kopanaki, S. Smithson. 3. Using Competitive Intelligence to Develop an Automated Visa Approval System; K. M. Shelfe,; J. M. Verner. Session Two: eMarkets. 4. Design Components for Information Market Services: A Framework for Research and Practice; F. Wijnhoven. 5. A Multidimensional Dynamic Regulation Model for E-Marketplaces: DYNEX; L.V. Tavares, M.J. Pereira; J.S. Coelho. 6. Measuring to Manage Electronic Commerce Technology: Estimating the Return on E-Commerce Technology; T.J. Housel. 7. Systematic Design of an E-marketplace for Interior Products; H. ter Does, et al. Session Three: Trust. 8. On Long-Term Storage of Digitally Signed Documents; J. Ølnes, A.B. Seip..9. The Role of Trust in the Development of Web-based Customer Relationships; C. Lange. 10. Specifying and Analysing Trust for Internet Applications; T. Grandison, M. Sloman. 11. Integrating Model-based Security Risk Management into eBusiness Systems Development: The CORAS Approach; T. Dimitrakos, et al. Session Four: Fraud and Seccurity. 12. Frauds and Information Technology: Analysis of the Influence on Accounting and Company Systems; J.V. Alves da Cunha, E.B. Cornachione Jr. 13. State-Based Security Policy Enforcement in Component-Based E-Commerce Applications; P. Herrmann, L. Wiebusch, H. Krumm. 14. IT Security - A Crucial Success Factor foreGovernment! M. Rohde, A. Schmidt, T. Hauschild. Session Five: eBusiness. 15. The Supply chain Perspective of e-business Evolution; V. Manthou; M. Vlachopoulou; D. Folinas. 16. A Peer-to-Peer Business Model for the Music Industry; N. Gehrke, M. Anding. 17. Analysing e-business Models; J. Hedman, T. Kalling. Session Six: Design and Information Systems. 18. An Information Extraction Support System from BBS Using Topic Mapping Based on Structure of Conversation with a 3-dimensional Space; A. Hiramatsu, et al. 19. Towards a Generic e- Market Design; D. Neumann, et al. 20. Implementation Aspects of SET/EMV; P. Jarupunphol, C.J. Mitchell. Session Seven: eLearning 21. Initiating eLearning via Workflow Management; C. Simon, N. Reckmann, P.M.C. Swatman. 22. An e-Education Platform for Teaching-Learning Processes that are Difficult to Visualize; J. López, N. Cerpa, Y Farran. 23. Applying External Solutions to Organizational Development: eLearning as a Platform for Internal Growth; C.R. Unnithan, E.S.K. Chan, P.M.C. Swatman. Session Eight: eBusiness: B2C and C2B. 24. More Than Just a Lock in the Browser: A Global Consumer-Company Transaction Security Perspective; J.L.G. Barroso, C. Del Pino González. 25. Eye-Catcher or Blind Spot? J. Riegelsberger, M.A Sasse, J.D. McCarthy. 26. Development of a Framework for Risks and Security in B2C E-Business; A. Baird, R. Jamieson, N. Cerpa. 27. A Voucher-Integrated Trading Model for C2B and C2C E-Commerce System Development; M. Iguchi,et al. Session Nine: Technology and D