Part of a series for salespeople, adapting the successful "knock your socks off" formula for wowing customers into a strategy for winning sales. It covers both basic skills, such as networking and generating leads, and sophisticated topics such as increasing a customer's comfort level.

�ber die Autorin bzw. den Autor

"JEFFREY GITOMER (Charlotte, NC) is founder and president of Business Marketing Services, a consulting and training firm that works with clients to improve their sales performance and customer service. He is the author of the nationally syndicated column ""Sales Moves"" and the acclaimed book, The Sales Bible.

RON ZEMKE (Minneapolis, MN) is a highly successful business writer, a senior editor of Training magazine, and a sought-after consultant whose clients include Ford Motor Company, Microsoft, and Motorola. He is the author or co-author of more than 20 books, including Delivering Knock Your Socks Off Service (AMACOM) and Tales of Knock Your Socks Off Service (AMACOM)."

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

Thrift Books Global LLC
18300 Cascade Ave S, Ste 150, Seattle, WA, 98188, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

We guarantee the condition of every book as it's described on the Abebooks website. If you're dissatisfied with your purchase or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. Please use the "Ask bookseller a question" link to contact our dedicated Customer Service team and we will be happy to assist you.

Versandbedingungen

All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.