This text contains the material needed to teach a modern, comprehensive first course in statistical quality control to students with only a modest statistical background. It covers important aspects of process capability analysis. Other features include: practical examples and problems, including real situations and revised homework problems that make use of packages such as Statgraphics; a practical focus, with new coverage of statistical process control and application of control charts; and the reduction of advanced topics such as acceptance sampling and economic models; and a two-colour book.

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