Informal learning is semi-structured and occurs in a variety of places through daily interactions among a group of people. Though participants have the intention of learning something, it happens outside of a traditional classroom setting without an instructor. This type of learning is increasing in popularity as it allows for learning to happen on-demand and at the learner’s pace. This book introduces readers to informal learning and provides them with practical suggestions for implementing informal learning in their organizations. Readers will discover how people learn informally, ways to provide informal learning, how to use technology to support informal learning, how to make the most of existing resources, and more.

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Saul Carliner is an associate professor, provost's fellow for digital learning, and director of the education doctoral program at Concordia University in Montreal. Also an industry consultant, he has provided strategic planning and evaluation services for organizations in Africa, Asia, Australia, North America, and Europe, including Alltel Wireless, Boston Scientific, AT&T, Equitas, IBM, Microsoft, ST Microelectronics Turkish Management Centre, Wachovia, and several U.S. and Canadian government agencies. Among Saul's 200 publications are the new edition of the bestselling ATD book Training Design Basics and the international-award-winning Informal Learning Basics. He is a fellow of the Institute for Performance and Learning (formerly the Canadian Society for Training and Development), a past research fellow of ATD, and a fellow and past international president of the Society for Technical Communication.

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