Titel: ITSM QuickStart Guide - The Simplified Beginner's Guide to IT Service Management
Verlag: ClydeBank Media LLC
Erscheinungsjahr: 2021
Sprache: Englisch
ISBN-10: 1636100686
ISBN-13: 9781636100685
Einband: Paperback
Zustand: Very Good
Zustand des Schutzumschlags: No Jacket

�ber diesen Titel

Inhaltsangabe

IT Service Management, Made Simple

IT Service Management (ITSM) bridges the world of business with the world of technology. In ITSM For Beginners, ClydeBank Media traces the modern evolutions in information technology that precipitated the need and inspiration for ITSM. The reader is treated to a comparative analysis of several ITSM philosophies and systematic components. From the core facets of ITIL (Information Technology Infrastructure Library) to more specialized ITSM frameworks such as ISO/IEC 20000 and eTOM, ITSM For Beginners offers readers a comprehensive look at the various theories and metrics that define ITSM. In this book, Clydebank Media brings big ideas down to earth for the everyday reader. ITSM For Beginners is the perfect orientation guide for the IT Professional’s first forays into the culture and language of ITSM. The book is also a great choice for non-technical professionals seeking a more fruitful and seamless interface with IT personnel and assets.
You'll Learn...

In-depth Summary and Analyses of core ITIL Life Cycle Phases and Sub-Components
Case Studies in ITSM Application
Getting Employees to “buy in” to ITSM by Implementing from the Bottom Up
Creating and Leveraging “Service Catalogues” to Clarify and Regiment IT Costs
The Capability Maturity Model and its Five Evolutionary Stages
Much More!

A Risk-Free Purchase - No Questions Asked Money Back Gurantee
We are so confident that methods outlined in this book will help you understand IT Service Management that we're willing to let you try the book risk-free. If you are not fully satisfied with the product, simply let us know and we will provide a 100% full refund. That’s right, a 100% Money-Back Guarantee! What reason do you have to not give this book a try?

What is a QuickStart Guide?
A ClydeBank Media QuickStart Guide is a comprehensive learning companion tailored for the beginner experience. Written by handpicked subject matter experts, these simplified and highly actionable guides have helped over 350,000 readers worldwide and counting.

With hundreds of thousands of satisfied readers, thousands of 4 & 5 star ratings, and the up-to-date accurate information you need to find success, our QuickStart Guides are the perfect book to help you take the next step - wherever your path takes you!

ClydeBank Media LLC All Rights Reserved

��ber diesen Titel� kann sich auf eine andere Ausgabe dieses Titels beziehen.

Anbieterinformationen

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Zur Homepage des Verk�ufers

Unternehmensdaten des Verk�ufers

Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150, Seattle, WA, 98188, U.S.A.

Gesch�ftsbedingungen und Versandinformationen

Verkaufsbedingungen

We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.

Versandbedingungen

All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.