Written specifically for the ICAA/CCEA (formerly NDTEF) specifications covering communication systems in business and written by authors who are examiners in this subject, this text provides clear explanations of the role of ICT in business, in all the key contexts: business and its environment; human resources; workplace organization and production; accounting and finance; and marketing. The book features: case study examples from business which help explain each key point; visual diagrammatic summaries which reinforce understanding and streamline revision; thinking points and activities which involve the student in active learning; advice on exam preparation and coursework; and frequent opportunities to practise typical examination questions.

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