The high street is in crisis. How did we get here and what happens next? The global pandemic has made the crisis immeasurably worse but it wasn’t the cause. The crisis was already raging in 2019 with thousands of store closures. Large retailers became complacent and failed to respond to changing consumer behaviour. Town centres are the victims of these changes rather than the cause of them. To understand the current crisis and how it might be addressed, this book takes a long view of retailing based on a hundred case studies. It looks at the way town centres responded to previous crises and explores current trends affecting town centres and how places are responding. The message is optimistic: adaptable town centres can once more become the diverse, characterful, independent places that existed before they were homogenised by big retail. Explore the past – understand the present – find a better future.

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David Rudlin is a leading urbanist and author of the book Climax City, winner of Urban Design Group Book of the Year in 2020. He was a director of URBED for more than 30 years and is now Director of Urbanism at BDP. He is also a past Chair of the Academy of Urbanism and won the Wolfson Economics Prize in 2014. Together with Vicky Payne he has recently completed the National Model Design Code for the Government.

Vicky Payne is a planner and urban designer working as Strategy, Research and Engagement Lead at the Quality of Life Foundation. She has extensive consultancy experience in strategic planning and urban design, including work with URBED on the Greater Manchester Spatial Framework and National Model Design Code. She is a regular contributor to the 50 Shades of Planning Podcast and has written for professional journals and her own blog.

Dr Lucy Montague is Senior Lecturer at Manchester School of Architecture and Programme Leader of the MA Architecture & Urbanism. She researches widely across urban design and has particular expertise in research with, for and through practice. In 2019, Lucy founded the innovative URBED+ for research, advocacy and public engagement in urban design. She has previously held positions at The Bartlett, Huddersfield and Edinburgh, and worked internationally for consultancies in masterplanning, regeneration, retail and residential.

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We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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