Health Professional and Patient Interaction

The revised and updated seventh edition of Health Professional and Patient Interaction emphasizes respectful interactions in a wide range of health care settings. Strategies for effectively communicating with patients of all ages, as well as abusive, depressed and impaired patients, are illustrated through examples and various scenarios.

• Patient Cases introduce the patient’s point of view to illustrate key principles and encourage a more personal connection.
• Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios.
• Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
• Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines.
• Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment.
• An emphasis on respect and ethics sets up a basis for building positive relationships with patients.

• Updated health care terminology keeps you current with communication in today’s health care settings.
• Expanded content on diversity reflects diverse patient populations and shows how to respect differences.
• NEW author Regina Doherty brings an occupational therapy perspective to this edition.