Obtenir l'accord de son client, c'est l� l'�pineux probl�me r�solu par ce livre, tir� � pr�s de 45 000 exemplaires !Ce livre, conforme au r�f�rentiel de la certification AFNOR de l'Excellence Commerciale, d�veloppe l'art du closing qui op�re � tout moment de l'entretien pour engager votre client. Au d�but, pour l'aider � identifier son besoin et � admettre l'id�e de le satisfaire. Ensuite, pour lui proposer les b�n�fices de la solution propos�e. � la fin, pour obtenir ais�ment la commande.Cette 7e �dition vous remet les clefs techniques, m�thodologiques et psychologiques des grands vendeurs. De nouveaux aspects du m�tier sont abord�s dans cette nouvelle �dition tr�s enrichie, comme la valorisation de son entreprise pour vendre plus et mieux ou encore comment gagner l'indispensable confiance de son interlocuteur.

�ber die Autorin bzw. den Autor

Pascal Py dirige FORVENTOR, cabinet sp�cialis� en efficacit� commerciale et management (www.forventor.fr). Docteur es Sciences �conomiques, manager d'importantes �quipes de vente, il conseille, perfectionne, recrute, les forces de vente et les dirigeants commerciaux d'entreprises, grandes ou petites. Il intervient par ailleurs � l'ESCP et au CESI.

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Anbieterinformationen

Hello! Ria Christie Collections is an online venture that was initially set up in 2012 to sell books. We do not have a physical high street store. We are professional online booksellers. We only sell brand new books in perfect condition that we source from various suppliers and the publishers. Primarily, our aim is to provide an excellent service to all our customers. We always work as a team to achieve this. Our other objectives are to: 1. Ensure that all our products reach their destination quickly in a safe and secure manner 2. Answer to all our customer queries within 24 hours 3. Ensure that our customers are happy with their purchases 4. Provide all the items at a competitive price 5. Always listen to our customers Ria Christie Collections is not a registered company. It is a Sole Trader venture. Other key information is shown below: Contact Person Name: Rakesh Luchmun (Mr) Storefront Name: Ria Christie Collections Place of Establishment Address: Suite B; ARUN House; ARUN Building Arundel Road Uxbridge UB8 2RR United Kingdom E-Mail Address: riachristie@hotmail.co.uk VAT Number: GB 160 5650 25 We always work hard and aim to comply with all of Abebooks Policies. If you have any issues, please do not hesitate to write to us whether before or after a purchase. We promise to reply to you promptly and, in any case, within 24 hours. Thank you kindly! Yours sincerely Mr Rakesh Luchmun (Founder) and the Ria Christie Collections Team

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Ryefield Investments Limited
175 Pield Heath Road, Uxbridge, UB8 3NL, United Kingdom

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Orders usually ship within 2 business days. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Thank you!