This text introduces students to the process of program evaluation and the experimental and quasi-experimental approaches to evaluation. The book covers approaches to outcome evaluations, measurement, threats to internal validity, performance measurement, and benchmarking. It also introduces the basic experimental and quasi-experimental designs, presents a published article which uses each design, and offers an explanation and critique of how the authors implemented the design. Stand-alone articles invite students to explain and critique on their own.

�ber die Autorin bzw. den Autor

Charlotte y Peter Fiell son dos autoridades en historia, teor�a y cr�tica del dise�o y han escrito m�s de sesenta libros sobre la materia, muchos de los cuales se han convertido en �xitos de ventas. Tambi�n han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Dise�o del siglo XX, El dise�o industrial de la A a la Z, Scandinavian Design y Dise�o del siglo XXI.

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