Evaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance (Pfeiffer Essential Resources for Training and HR Professionals)

"This book provides a new and fresh perspective on HR program evaluation by outlining a comprehensive, step-by-step approach to the entire process. HR professionals, OD practitioners, and anyone else who might find themselves held accountable for an HR program or process will find this an invaluable hip-pocket reference." ?Dr. Allan H. Church, vice president, Organization & Management Development, PepsiCo, Inc. "The authors make a compelling case for the why and how of HR program evaluation and have done so with a rigorous and comprehensive guide filled with practical and useful examples. I will keep it nearby as I advise companies on their workforce issues." ?Gilbert F. Casellas, former chair, Equal Employment Opportunity Commission "When I teach a course to HR professionals or graduate students on evaluating human resource programs, this book will be required reading. It is a highly informative how-to guide chock full of insights by seasoned practitioners written in a clear and accessible manner." ?Steven Rogelberg, professor and director, Organizational Science, University of North Carolina Charlotte and editor-in-chief, Encyclopedia of Industrial and Organizational Psychology "The tone is superb. The authors really make the points well and they are so practical and useful that I wanted to cheer. It?s very down-to-earth, practical, and extraordinarily useful?the kind of material that every faculty member teaching Human Resources should be using." ?Maureen J. Fleming, emerita professor of Human Resource Management, The University of Montana "HR professionals who want to assure their programs are aligned with the strategy of their organizations through disciplined program evaluation should read this practical guide. The authors have done an excellent job of recognizing the challenges of evaluating HR programs within organizations and present pragmatic tips for overcoming the pitfalls." ?Ben E. Dowell, retired vice president, Talent Management, Bristol-Myers Squibb Company