Digital Workforce: Reduce Costs and Improve Efficiency using Robotic Process Automation

Robotic Process Automation (RPA) has grown from a relatively obscure technology that few recognised to significantly disrupting the workforce in just a few short years. Analysts predict the growth will continue exponentially.But what is the truth? How do you distinguish between the hype and the myths that now surround this topic? Whether it's Bill Gates suggesting RPA should be taxed, or predictions of massive job losses, there is a lot of confusion about what RPA really is and what impact it will have.Whatever industry sector you find yourself in, no matter how large or small, you will find that RPA will become the backbone of your future workforce if you are to continue to meet the changing customer demands. There is a need to act quickly and transform your business now or risk being disrupted by those who have already set out on their automation journey.But then we find that between 30%-50% of automation pilots fail! Statements made by vendors how easy it is to implement RPA are somewhat overstated. However, there are some basic lessons learned that can help you find the right path for your organisation. In this book, I will explain the different types of Robotic Process Automation and how to align your business needs to the solutions available and then start and scale your automation journey. This is not a sheep-dip approach but a carefully considered approach that helps you to align your specific business needs to the right solution and the right business model.Implementing RPA is not easy, but neither should it be too difficult if you follow a well-considered approach.