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Abnutzung / Risse - leicht; Vergilbt / ausgeblichen. From Erica Dhawan, co-author of Get Big Things Done, comes a definitive guide to effective communication in a digital world. With delayed email replies, awkward video chats, and ambiguous texts, it's no wonder that understanding each other has become increasingly challenging. As we rely more on screens, traditional body language cues are often lost. However, Dhawan, a thought leader on collaboration, explores how new signals and cues have emerged in our digital interactions across various demographics. In person, we express attentiveness through body language--leaning in, smiling, and making eye contact. Online, the equivalent is found in careful reading and clear writing, which convey empathy and understanding. Dhawan emphasizes that a phone or video call can be more effective than countless emails. This guide transforms daily misunderstandings into shared principles that enhance connection, regardless of distance. By examining diverse forms of communication--from large conferences to everyday texts--Dhawan provides insights and solutions to foster trust and clarity in our rapidly evolving communication landscape. Bestandsnummer des Verkäufers 0651473f-5eb5-4da1-afe1-b49667382f1a
An instant Wall Street Journal Bestseller
The definitive guide to communicating and connecting in a hybrid world.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
Über die Autorin bzw. den Autor: ERICA DHAWAN is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams, and government institutions. Named as one of the top management professionals around the world by Global Gurus, she is the founder and CEO of Cotential - a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications, including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from The Wharton School.
Titel: Digital Body Language
Verlag: St. Martin's Press
Erscheinungsdatum: 2021
Einband: Hardcover
Zustand: Fine