ISBN 10: 1782171169 / ISBN 13: 9781782171164
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Inhaltsangabe:

Make your business more social with Salesforce Chatter. This book walks you through configuring and customizing Chatter to boost collaboration in your organization. Can be used as a reference book or complete guide.

Overview

  • Understand Salesforce Chatter and its architecture.
  • Configure and set up Chatter for your organization
  • Improve Chatter features by utilizing Apex and Visualforce Pages
  • Discover the new Chatter REST API for developers
  • A step-by-step guide to develop a fully functional Chatter application with chatter data cleaning concept

In Detail

Salesforce Chatter provides a secure environment that enables you to stay connected to your customers. Chatter simplifies and speeds-up the process of sharing ideas, documents, and anything else with your co-workers instantly. Using Chatter, you can perform any action from anywhere and make your business more social.

"Developing Applications with Salesforce Chatter" starts by covering the basics of Salesforce Chatter, Chatter license types, and its effect on ROI. It then discusses how to configure Chatter and various sections to customize it. Further, it walks through the Chatter Data cleaning as well as the basics of REST API and oAuth.

This book will cover everything you need to know about Salesforce Chatter configuration and customization.

"Developing Applications with Salesforce Chatter" allows you to improve collaboration in your organization. The book covers many features such as Chatter messenger, commenting on status, uploading and sharing files, polls and Chatter actions. This book also teaches you how to configure and customize Chatter by using Apex and Visualforce pages for high productivity.

This book is a hands-on guide focused on the configuration and customization of Chatter. This book will act as both a reference for experienced developers and a customization guide for newbies who want to set up Chatter for their organization.

This book also contains various sections that demonstrate how to improve Chatter's functionality by using Apex and Visualforce pages. By the end of this book, you will be able to successfully configure and customize Salesforce Chatter for your organization quickly and efficiently.

What you will learn from this book

  • Understand how Chatter function can be improved by utilizing Apex and Visualforce Pages.
  • Boost collaboration in your organisation
  • Explore various Chatter configurations and customizations
  • Learn about the Chatter Publisher Action
  • Install and configure Chatter desktop and mobile
  • Extrapolate how to add topics, bookmarks, and favourites in your Chatter post
  • Discover various method for Chatter data cleaning
  • Get familiar with the REST API, oAuth, and various tokens

Approach

This book follows a hands-on approach which will help newbies to easily understand the concepts of Salesforce Chatter and its configuration easily. For advanced users, this book has few approaches and code snippets to help you make Salesforce Chatter more responsive and productive. Having fundamental knowledge of Apex and Visualforce pages will be helpful.

Who this book is written for

This book is intended for people who are newbies in the Salesforce arena and who want to boost collaboration in their organization using Chatter. After reading this book, you will be able to configure Chatter all on your own, but for customization tasks such as improving the user interface, you will need a basic understanding of Apex and Visualforce pages.

About the Author:

Rakesh Gupta

Rakesh Gupta is a Salesforce evangelist, trainer, blogger, and a Salesforce-certified professional. He is from Katihar, Bihar and lives in Mumbai. He has been working on the salesforce.com platform since 2011. Presently he works as a Salesforce consultant and is a regular contributor to the success of the Salesforce community. Rakesh is very passionate about salesforce.com and has been sharing information through various channels including his blog (http://rakeshistom.wordpress.com).

He has trained almost a hundred professionals around the globe. Rakesh works on all the aspects of Salesforce and is an expert in data migration, integration, configuration, and customization. He is the leader of Navi Mumbai and Nashik developer user groups in India. He is also the initiator of the Mumbai Salesforce user group. Rakesh has been organizing meet-ups at regular intervals for groups he runs. In his spare time, he contributes to Salesforce success community.

Rakesh can be reached at rakeshistom@gmail.com, and his Twitter handle is @rakeshistom.



Sagar Pareek

Sagar Pareek is a Salesforce enthusiast, blogger, and Salesforce-certified salesforce.com developer. He comes from Bikaner, Rajasthan and currently lives in Noida. Sagar has been working on the salesforce.com platform since his college days in 2012. Currently he works for Astrea IT Services, Noida, as a Salesforce developer, prior to which he worked as a PHP and Java Intern at Acme Embedded Technologies, Bikaner. He was featured by Salesforce in a webinar, Boost your career get cloud trained and certified. He won a prize in the Salesforce New Year Resolution 2013 challenge. Sagar actively participates on Salesforce discussion platforms such as user groups and organizing workshops. He has leadership of the India Salesforce student developer user group and is the co-leader of the Navi-Mumbai Salesforce developer user group. He spends spare time with his family and friends and exploring salesforce.com. You can follow Sagar on his blog at http://forceexperiment.wordpress.com, and his Twitter handle is @Sagarjaipareek.

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