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The Customer Comes Second

Rosenbluth, Hal F.; Peters, Diane McFerrin

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ISBN 10: 0688114660 / ISBN 13: 9780688114664
Verlag: William Morrow & Co 1992-06-01, US, 1992
Gebraucht Zustand: Very Good Hardcover
Verkäufer Robinson Street Books, IOBA (Binghamton, NY, USA)

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Beschreibung

0688114660 Business & Investing. Very good in Very good nicked dust jacket. First Edition. Quality, Value, Experience. Media Shipped in New Boxes. Buchnummer des Verkäufers BING92416963

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Bibliografische Details

Titel: The Customer Comes Second

Verlag: William Morrow & Co 1992-06-01, US

Erscheinungsdatum: 1992

Einband: Hardcover

Zustand:Very Good

Zustand des Schutzumschlags: Dust Jacket Included

Auflage: 1st Edition

Über diesen Titel

Inhaltsangabe:

A businessman outlines his surprising formula for success--concentrate on employees first and customers second, thus creating a healthy working environment and ultimately boosting customer service to new levels. 100,000 first printing. $100,000 ad/promo. First serial, World, Inc.

Über den Autor:

Hal Rosenbluth's company has been profiled in many of the nation's leading publications, including The Wall Street Journal,the Harvard Business Review,and Inc. magazine.

Diane McFerrin Peters is director of corporate communications for Rosenbluth Travel. Both are popular lecturers.

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