Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
Robert M. Bramson
ISBN 10: 0440202019 ISBN 13: 9780440202011
Verlag: Dell Pub Co, 1998
Neu
Paperback
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Revaluation Books, Exeter, Vereinigtes Königreich
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Beschreibung
Beschreibung:
reissue edition. 240 pages. 6.75x4.25x0.75 inches. In Stock. Bestandsnummer des Verkäufers 0440202019
Inhaltsangabe:
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Über die Autorin bzw. den Autor: Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.
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Bibliografische Details
Titel: Coping with Difficult People: The ...
Verlag: Dell Pub Co
Erscheinungsdatum: 1998
Einband: Paperback
Zustand: Brand New