How Concepts Solve Management Problems

This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.

To explain why and how to formulate reflective, pragmatic, or concept driven problem-solving, this book uses the concepts of:

• Pragmatic inquiry
• Stakeholders' concerns
• Idea networking
• Solution concepts
• Paradoxical outcomes, and
• Intent (with related actions).

This innovative book will be of interest to academics, postgraduate students and managers charged with solving complex social or managerial problems.