Competencies Handbook

This is a practical guide to the role competencies play in management today, explaining the stages of developing a core competency framework. The text examines: how competencies establish the crucial match between people and the demands of the job, to ensure objective decisions and form the basis of assessment feedback; using competencies to provide a benchmark for measuring performance and identifying potential; how to pinpoint development needs, design appropriate training activities and monitor individual progress; and the link between pay and performance and how to create meaningful grading structures.