Clinical Risk Management Modification: A Route to Clinical Governance

"It would be easy to dismiss this book as just another tome on clinical governance were it not for the distinguished editors: Jo Wilson and John Tingle. Their partnership has created an essential resource book for senior staff.

The first part of the book is a risk manager s dream. There are examples of risk assessments, action plans, clinical risk strategies and risk evaluation. There is also a chapter on clinical risk in primary care.

The highlight of this book is its approach to complaints. These are tackled from the perspective of the patient, carer and the plaintiff s solicitor. The combined effect is to demonstrate the impact of complaints on everyone involved, how necessary it is that steps are taken to prevent similar situations occurring again and how essential it is to deal with complaints responsibly and sensitively.

The chapter on competence in health care is also timely in relation to the current review of professional self regulation.

There is no doubt that this book should be in the desk of every senior manager and ward sister as well as those with responsibility for managing clinical effectiveness and clinical governance structures." Linda Crofts MSc BA DipNEd RNT RGN, Director of Nursing, Research and Development, Nursing Times, August 1999