Titel: Call Center Forecasting and Scheduling : The Best of Call Center Management Review
Verlag: Call Center Press
Ver�ffentlichungsdatum: 2001
Sprache: Englisch
ISBN-10: 0965909360
ISBN-13: 9780965909365
Bindung: Paperback
Zustand: As New
Zustand des Schutzumschlags: No Jacket

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