Business and Professional Communication in the Global Workplace. Dieser Artikel ist nicht verfügbar.Business and Professional Communication in the Global Workplace

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, considers the changes occurring in professional communication today, while also presenting a strong theoretical foundation of organizational communication. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide a definitive resource on professional communications.

H. L. Goodall, Jr., is a professor of communication and director of the Hugh Downs School of Human Communication. A pioneer in the field of narrative ethnography, he introduced the detective metaphor to study high-technology organizations and cultures in CASING A PROMISED LAND; toured and played rhythm guitar in the Whitedog band to investigate rock and roll as a social theory of everyday working life in LIVING IN THE ROCK 'N ROLL MYSTERY; and went undercover to explore alternative forms of religion and spirituality in the southern region of the United States in DIVINE SIGNS: CONNECTING SPIRIT TO COMMUNITY. With Eric Eisenberg and Angela Trethewey, he is the coauthor of ORGANIZATIONAL COMMUNICATION: BALANCING CREATIVITY AND CONSTRAINT, and he authored the highly acclaimed WRITING THE NEW ETHNOGRAPHY. His memoir, A NEED TO KNOW: THE CLANDESTINE HISTORY OF A CIA FAMILY, won the Best Book of 2007 award from the Ethnography Division of the National Communication Association. He is married to Sandra Goodall and they have one child, Nicolas.

Jill Schiefelbein is a highly regarded teacher. In 2006, she received the Hugh Downs Excellence in Teaching award and was hand-selected by H. L. Goodall, Jr., to take over this well-regarded title. She is a young, smart ascending star who will bring the text up to date with new technologies, data, and formats. She has been the Web author for several professional-development titles and is experienced with technology tools in the business-communications classroom.