Business Analysis and Leadership: Influencing Change

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Our good condition books are generally good for reading but not for gifting or collecting. They could have imperfections such as creasing, fanning, inscriptions, margin notes, yellowing, staining on edge or cover or pages, bumps, scuffs, etc etc (sometimes multiple of these). It's a wide category that encompasses anything that isn't almost-new down to anything that is slightly better than poor. We would NOT recommend gifting Good books - these should be considered reading copies. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only. Bestandsnummer des Verkäufers L-BIG01183-RAG-20250829-G

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Penny Pullan is Director of Making Projects Work. Her clients include Rolls Royce, UK Government, Skandia, PWC, Novo Nordisk, AstraZeneca, Abbott Laboratories, Cummins, Capital One, National Grid, Open University, CAFOD, Save the Children and Christian Aid. In addition, she is Senior Instructor in Business Analysis for ESI, a leading training organization.

James Archer is a practicing Business Analyst. He was the UK Business Analyst of the Year in 2009, and he is currently leading work to re-design services and processes across three London boroughs.

Contributors
David Baskerville, Lead Business Analyst, Barclays Bank Plc
Dav Bisessar, Global Business Services, IBM
Kevin Brennan, CBAP, PMP, Chief Business Analyst and Executive VP, International Institute of Business Analysis
Michael Brown, Business Skills Trainer, Michael Brown Training
Sarah Coleman, International Management Consultant, Business Evolution
Joseph da Silva, Head of Service Design, British Gas
Nick De Voil, Management Consultant and Managing Director, De Voil Consulting
Simon Edwards, Business Analyst, Project and Program Manager
Tamsin Fulton, Service Design Consultant, PPL Consulting
Allan Kelly, Software Development, Business Strategy and Agile Practices Trainer and Consultant, Software Strategy
Andrew Kendall, Customer Central Manager, Sydney Trains
Emma Langman, Progression Partnership Ltd.
Jake Markham, Credit Suisse
Chris Matts, Risk management and Trading Systems Consultant
Roger Mawle, Head of Business Analysis, ITV
Kent J McDonald, Business Analysis Trainer, B2T Training
Ruth Murray-Webster, Organizational Change Consultant and Managing Partner of Lucidus Consulting Ltd.
John Niland, Conference Speaker and Coach, VCO Global
Vanessa Randle, Graphic Recorder, thinkingvisually Ltd.
Adrian Reed, Principal Consultant and Director, Blackmetric Business Solutions
James Robertson, Consultant, Atlantic Systems Guild
Suzanne Robertson, Principal and Founder, Atlantic Systems Guild
Melanie Rose, Business Analyst Team Lead, Totaljobs Group (TJG)
Kate Stuart-Cox, Founding Partner, Perspectiv
Corrine Thomas, Lead Business Analysis Capability Manager, Virgin Media
Andy Wilkins, Founding Partner, Perspectiv