In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions.
Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization’s Invisible Architecture-a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude-is no less important than its visible architecture.
In this third edition of Building a Culture of Ownership in Healthcare, readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes.
Joe Tye, MHA, MBA, is a consultant, speaker, and author on values-based leadership and cultural transformation for hospital, corporate, and association clients. His other books include The Florence Prescription: From Accountability to Ownership, All Hands on Deck: 8 Essential Lessons for Building a Culture of Ownership, and How the DAISY Foundation Has Influenced the Global Healthcare Landscape. Tye is also an Adjunct Assistant Professor in the University of Iowa College of Public Health's Department of Health Management and Policy.He created The Twelve Core Action Values, a course on values-based life and leadership skills. Before founding Values Coach, Tye was Chief Operating Officer for a large community teaching hospital. On the volunteer front, he was founding President of the Association of Air Medical Services and a leading activist fighting against unethical tobacco industry marketing practices. He and his wife Sally have two adult children and live on a small farmstead in Iowa; their second home is a tent in the Grand Canyon.
Bob Dent, DNP, RN, FACHE, FAAN, FAONL, is a distinguished healthcare leader currently serving as the Vice President of Patient Care Services and Chief Nursing Officer at two prestigious hospitals within Emory Healthcare, situated in the vibrant city of Atlanta, Georgia.With a career that spans over three decades, Dent has evolved through various essential positions within the healthcare sector, ranging from his early roles as a nursing assistant and LVN to becoming an accomplished RN, assistant director of nursing, director of nursing, licensed nursing home administrator, and dean of health sciences at a community college. His leadership journey continued to ascend as he assumed responsibilities as COO and CNO in the healthcare industry.