Students now need to gain a realistic, hands-on management education with emphasis on the development of leadership and interpersonal skills. This text suggests that everyone in a position of organizational leadership is expected to play eight basic, but sometimes contrasting, roles. The roles each comprise three competencies, and each competency is conveyed through a five-step learning model (Assessment, Learning, Analysis, Practice and Application - ALAPA). The first chapter of the text details how different management models have evolved historically and presents the "Competing Values Model", a theoretical framework of the eight contrasting roles. The final chapter integrates the roles and allows the reader to plan for long term career development.

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