The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience

Christina Dempsey

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Sprache: Englisch

Verlag: McGraw-Hill Education, 2017

1260116557 / 9781260116557

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Artikelbeschreibung des Verkäufers

An indispensable guide to reducing the suffering?of patients and caregivers alike?and to improving healthcare delivery for allIn our efforts to treat patients, cure illness, and manage institutions, healthcare professionals too often overlook the fundamental purpose everyone in the industry shares: to alleviate suffering.Press Ganey?s Chief Nursing Officer, Christina Dempsey, has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering?physical, psychological, and emotional?of patients and caregivers alike through Compassionate Connected CareTM. Drawing on her 360-degree perspective, Dempsey offers a comprehensive, detailed, evidence-based plan that addresses the clinical, operational, cultural, and behavioral dimensions of care that every patient and caregiver experiences, in every setting. When suffering decreases, Dempsey argues, outcomes improve for patients and those who care for them. A virtuous cycle takes hold, leading to increases in morale, loyalty, and productivity and results in a culture that drives quality, safety, and value. It paves the path for creating a new national healthcare culture?one that values compassion, fosters efficiency, and drives innovationThe Antidote to Suffering is the first book to explore the pervasiveness of suffering in our healthcare system, and to provide the strategies and tools to: * Identify and measure suffering throughout your organization* Create a system in which every clinical response is informed by compassion* Operationalize staff behavior to promote meaning and purpose * Increase productivity by building a culture of collaborationReducing human suffering isn?t just a moral imperative for healthcare providers. It?s a practical way to improve organizations and fix our broken system?without sacrificing the respect, dignity, and compassion we all deserve. …

Bestandsnummer des Verkäufers 00098180428

Titel
The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
Autor
Christina Dempsey
Verlag
McGraw-Hill Education
Erscheinungsjahr
2017
Zustand
Good
Einband
Hardback
Sprache
Englisch
ISBN-10
1260116557
ISBN-13
9781260116557

World of Books (was SecondSale)

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Verkäufer:in bei ZVAB seit 20. Dezember 2007

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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