Up In the Air

Ryan Bingham, 35 Jahre alt, Motivationstrainer und 'Sehrvielflieger', ausgestattet mit Handy, Laptop und einem Koffer voller knitterfreier Anzüge, gehört der neuen Spezies des Geschäftsmannes an: ein moderner Nomade, dessen wahres Zuhause das Flugzeug oder der Flughafen ist und der familiäre und freundschaftliche Beziehungen nur noch über Handy und Email hält. Ryan verfügt über ein klares Ziel: Er will innerhalb der nächsten Woche den Eine-Million-Meilen-Bonus erreichen, jene magische Zahl, die ihn zum König der Vielflieger macht. Er, der von Firmen engagiert wird, um wegrationalisierten Angestellten die positive Seite ihrer Freistellung zu erklären, sitzt aber selbst auf dem Schleudersitz. Dem drohenden Rausschmiss will er durch eigene Kündigung zuvorkommen - doch zuvor will er den Meilenrekord brechen, um wenigstens eine Sache im Leben erfolgreich zu Ende zu führen. Alles scheint perfekt arrangiert, der Flugplan ist genau ausgetüftelt, doch dann läuft etwas schief: Ryans Kredi tkarte wird gesperrt, geschäftliche Termine platzen - ob sich ein Hacker seiner Identität, schlimmer, seines Meilenkontos bedient oder eine übergeordnete Instanz manipulierend die Hände im Spiel hat, ist noch nicht klar ...

one

To know me you have to fly with me. Sit down. I'm the aisle, you're the window—trapped. You crack your paperback, last spring's big legal thriller, convinced that what you want is solitude, though I know otherwise: you need to talk. The jaunty male flight attendant brings our drinks: a two percent milk with one ice cube for me, a Wild Turkey for you. It's wet outside, the runways streaked and dark. Late afternoon. The first-class cabin fills with other businessmen who switch on their laptops and call up lengthy spreadsheets or use the last few moments before takeoff to punch in cell-phone calls to wives and clients. Their voices are bright but shallow, no diaphragms, their sentences kept short to save on tolls, and when they hang up they face the windows, sigh, and reset their watches from Central time to Mountain. For some of them this means a longer day, for others it means eating supper before they're hungry. One fellow lowers his plastic window shade and wedges his head between two skimpy pillows, while another unlatches his briefcase, looks inside, then shuts his eyes and rubs his jaw, exhausted.

Your own work is done, though, temporarily. All week you've been out hustling, courting hot prospects in franchised seafood bars and steering a rented Intrepid along strange streets that didn't match the markings in your atlas. You gave it your all, and for once your all was good enough to placate a boss who fears for his own job. You've stashed your tie in your briefcase, freed your collar, and slackened your belt a notch or two. To breathe. Just breathing can be such a luxury sometimes.

"Is that the one about the tax-fraud murders? I'm hearing his plots aren't what they used to be."

You stall before answering, trying to discourage me. To you, I'm a type. A motormouth. A pest. You're still getting over that last guy, LA to Portland, whose grandson was just admitted to Stanford Law. A brilliant kid, and a fine young athlete, too, he started his own business as a teen computerizing local diaper services—though what probably clinched his acceptance was his charity work; the kid has a soft spot for homeless immigrants, which pretty much describes all of us out west, though some are worse off than others. We're the lucky ones.

"I'm on page eleven," you say. "The plot's still forming."

"It hit number four on the Times list."

"Don't read that paper."

"You live in Denver? Going home?"

"I'm trying."

"Tell me about it. Nothing but delays."

"Foul weather at one of the hubs."

"Their classic line."

"I guess they don't take us for much these days."

"Won't touch that. Interesting news about the Broncos yesterday."

"Pro football's a farce."

"I can't say I disagree."

"Millionaires and felons—these athletes sicken me. I do enjoy hockey, though. Hockey I don't hate."

"That's the Canadian influence," I say. "It ameliorates the materialism."

"In English?"

"I talk big when I'm tired. Professor gasbag. Sorry. I like hockey, too."

The atom was split by persistence; you relax. We go on chatting, impersonally at first, but then, once we've realized all we have in common—our moderate politics, our taste in rental cars, our feeling that the American service industry had better shape up soon or face a crisis—a warmth wells up, a cozy solidarity. You recommend a hotel in Tulsa; I tip you off to a rib joint in Fort Worth. The plane heads into a cloud, it bucks and shudders. Nothing like turbulence to cement a bond. Soon, you're telling me about your family. Your daughter, the high school gymnast. Your lovely wife. She's gone back to work and you're not so sure you like this, though her job is only part time and may not last. Another thing you dislike is traveling. The pissy ticket agents. The luggage mix-ups. The soft hotel mattresses that twist your spine. You long for a windfall that will let you quit and pursue your great hobby: restoring vintage speedboats. The water—that's where you're happiest. The lake.

Now it's my turn. I make a full report. Single, but on the lookout—you never know, the woman in 3B might be my soul mate. Had a wife once, the prospect of a family, but I knew her mostly through phone calls across time zones. Grew up in Minnesota, in the country; father owned a fleet of propane trucks and served as a Democrat in two state

legislatures, pressing a doomed agricultural agenda while letting his business slip. Parents split while I was in college, an eastern hippie school—picture a day care run by Ph.D.'s—and when I got home there was nothing to come back to, just lawyers and auctioneers and accusations, some of them true but few of them important. My first job was in computers. I sold memory, the perfect product, since no one has enough of it and everyone fears some competitor has more. Now I work as a management consultant, minoring in EET (Executive Effectiveness Training) and majoring—overwhelmingly, unfortunately—in CTC (Career Transition Counseling), which is a fancy term for coaching people to understand job loss as an opportunity for personal and spiritual growth. It's a job I fell into because I wasn't strong, and grew to tolerate because I had to, then suddenly couldn't stand another hour of. My letter of resignation is on the desk of a man who will soon return from a long fishing trip. What I'll do after he reads it, I don't know. I'm intrigued by a firm called MythTech; they've put out feelers. I have other logs in the fire, but no flames yet. Until my superior flies back from Belize, I work out of Denver for ISM, Integrated Strategic Management. You've heard of Andersen? Deloitte & Touche? We're something like them, though more diversified. "The Business of Business," we say. Impressed me too, once.

As the hour passes and the meal comes (you try the Florentine chicken, I take the steak, and neither of us goes near the whipped dessert), the intimacy we develop is almost frightening. I'd like to feel it came naturally, mutually, and not because I pushed. I push sometimes. We exchange cards and slot them in our wallets, then order another round and go on talking, arriving at last at the topic I know best, the subject I could go on about all night.

You want to know who you're sitting with? I'll tell you.

Planes and airports are where I feel at home. Everything fellows like you dislike about them—the dry, recycled air alive with viruses; the salty food that seems drizzled with warm mineral oil; the aura-sapping artificial lighting—has grown dear to me over the years, familiar, sweet. I love the Compass Club lounges in the terminals, especially the flagship Denver club, with its digital juice dispenser and deep suede sofas and floor-to-ceiling views of taxiing aircraft. I love the restaurants and snack nooks near the gates, stacked to their heat lamps with whole wheat mini-pizzas and gourmet caramel rolls. I even enjoy the suite hotels built within sight of the runways on the ring roads, which are sometimes as close as I get to the cities that my job requires me to visit. I favor rooms with kitchenettes and conference tables, and once I cooked a Christmas feast in one, serving glazed ham and sweet potato pie to a dozen janitors and maids. They ate with me in rotation, on their breaks, one or two at a time, so I really got to know them, even though most spoke no English. I have a gift that way. If you and I hadn't hit it off like this, if the only words we'd passed were "That's my seat" or "Done with that Business Week?" or just "Excuse me," I'd still regard us as...