Adapts theory to practice in areas of interest to those who manage libraries. This volume offers articles covering a demographic study of Canadian librarianship, the implementation of ISO9000 in Thailand, pieces on information literacy programs in the United States, and a discussion of organizational culture within libraries from South Africa.
...information managers will find it valuable to 'dip in' to chapters. They will find detailed, well-researched articles... and much food for thought about the context in which they work. There's also ample ammunition for presenting to senior management, on changes required in the evolving and complex setting in which information professionals operate.
Information World Review, December 2004