The Heartbeat Model: The World's Best Handbook for Project Management - Softcover

Inhaltsangabe

The Heartbeat Model: The World's Best Handbook for Project Management is a practical, human-centered guide for leading projects with clarity, empathy, and purpose. Created by Alice Cuthbertson, MSc, PMP, CSM, the Heartbeat Model helps project leaders balance four essential elements of successful work: You, the Customer, People, and Process. Rather than treating project management as a rigid checklist, this handbook shows readers how to keep the "pulse" of a project steady through self-awareness, customer connection, team trust, adaptable processes, and responsible use of AI. Inside, readers will find practical tools, reflection exercises, project health checks, meeting agendas, lessons learned worksheets, and memorable "Tales from the Nest" stories that bring each concept to life. From customer empathy and team collaboration to process alignment and AI-augmented project teams, this handbook offers a fresh way to think about project leadership in a changing world. Whether you are a project manager, team leader, entrepreneur, student, consultant, or accidental project lead, this book will help you manage work without losing sight of the people behind it. Lead with heart. Keep the pulse strong. Build projects that are ready to take flight.

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