In the Trenches of Change: A Field Memoir of Reform, Culture, and Consequences - Hardcover

Über die Autorinnen und Autoren

Steven Kelly is a performance improvement consultant and writer with more than four decades of experience helping organizations deliver measurable results under real-world constraints. A former Army intelligence officer and nuclear-industry training manager, he later co-founded KNO Worldwide. A boutique assessment and capacity-building firm, KNO worked across post-communist Europe, Central Asia, and other transitioning regions. Steven has advised government ministries, multinationals, and nonprofits on turning intent into sustainable performance.

M. Mari Novak is an organizational systems practitioner with a background in urban and regional planning. After early work spanning the Peace Corps and executive roles in both nonprofit and private-sector settings, she co-founded KNO Worldwide with Steven Kelly. Known for balancing analytical rigor with deep attention to human dynamics, and translating complex change into practical action, she has helped lead reform efforts in transitioning societies worldwide.