Change is never just a plan.
It’s trust, trade-offs, and consequences.
Steven Kelly and Mari Novak take you inside the real work of reform — where intent collides with culture, power, and politics. Over four decades, they worked alongside ministries learning democracy, organizations rebuilding after communism, and developmental programs fighting bureaucracy and inertia — often under-resourced, under pressure, and rarely controlling the forces at play.
Told with candor, wit, and hard-earned humility, these stories reveal what never makes it into policy:
• why “best practices” fail when incentives don’t change
• how culture and power shape possibility
• how unintended consequences disrupt systems
• what helps when rules keep shifting
If you’ve ever tried to fix a broken organization, lead change, or make a difference in a complex world, this memoir will sharpen how you see the work — and raise your appreciation of what it demands.
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Steven Kelly is a performance improvement consultant and writer with more than four decades of experience helping organizations deliver measurable results under real-world constraints. A former Army intelligence officer and nuclear-industry training manager, he later co-founded KNO Worldwide. A boutique assessment and capacity-building firm, KNO worked across post-communist Europe, Central Asia, and other transitioning regions. Steven has advised government ministries, multinationals, and nonprofits on turning intent into sustainable performance.
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Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes Königreich
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Anbieter: GreatBookPricesUK, Woodford Green, Vereinigtes Königreich
Zustand: As New. Unread book in perfect condition. Artikel-Nr. 53419342
Anzahl: Mehr als 20 verfügbar