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The Helpful Leader - Softcover

Oyola, James

 
9798994277010: The Helpful Leader
Softcover
ISBN 13: 9798994277010
Verlag: James Oyola, 2026

Inhaltsangabe

The Helpful Leader redefines what it means to lead effectively in today's diverse, multi-generational workplace. Drawing on 20 years of leadership experience across global organizations, James Oyola reveals that exceptional leadership isn't about authority-it's about service. Built on three foundational pillars-emotional intelligence, effective communication, and conflict resolution-this book provides practical frameworks for leaders who want to create lasting impact. Through compelling personal stories, cross-cultural insights, and research-backed strategies, Oyola demonstrates how cultivating self-awareness, prioritizing people, and investing in personal growth transform competent managers into transformational leaders. Whether you're leading a corporate team, a nonprofit, a sports organization, or a healthcare practice, The Helpful Leader offers actionable wisdom for building trust, navigating conflict, and developing others. Because true leadership isn't measured by what you accomplish-it's measured by how many people you help grow along the way.

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Über die Autorin bzw. den Autor

James Oyola is a BPO and contact center operations leader with more than 20 years of experience building and developing high-performance teams across the United States, Jamaica, Belize, the Philippines, and South Africa. He has led teams in service of clients including Walmart, Sprint Wireless, and The Home Depot, and most recently served as a Customer Care Operations Leader for the FIFA World Cup 2026(TM) ticketing team.James is the founder of James Oyola Enterprises, LLC, and the author of The Helpful Leader (RawRiot Publishing, 2025) - a 23-chapter guide to servant leadership, emotional intelligence, and building teams that thrive under pressure. He is a student of the Master Storyteller Academy, a Six Sigma Black Belt, and an active speaker and leadership development facilitator.He is the recipient of The Home Depot's Building Strong Relationships Award (2019), along with numerous accolades by clients such as Sprint Wireless, and Newsweek. James also spent eight years as a national sports journalist.

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Verlag
James Oyola
Erscheinungsdatum
2026
Sprache
Englisch
ISBN 13 
9798994277010
Einband
Taschenbuch
Anzahl der Seiten
234
Kontakt zum Hersteller
preigu GmbH & Co. KG
mail@preigu.de

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