Essential Communication & Influencing Skills: A Practical Guide to Verbal & Non-Verbal Communication - Softcover

Inhaltsangabe

Communication is a fundamental part of human society. We rely on it for everything we do. Expressing how we feel and seeking comfort; nurturing strong relationships and building strong social groups; promoting our opinions and ideas; socialising with and guiding our children; instilling in them the values and beliefs which are important to us and providing them with the knowledge and skills which will help them to prosper in the years to come. How effective we are at communicating impacts how we are perceived and our life opportunities. Our ability to effectively negotiate, cooperate and collaborate with others is increasingly important in the workplace. Skills may be trained, and experience acquired, but behaviours can be hard to change. Recruiters pay as much attention, if not more, to a candidates ability to build strong relationships, resolve conflicts and seek compromise, than qualifications and certifications.Consider your interactions with colleagues, friends, and family. How often do you encounter people you struggle with or avoid uncomfortable conversations? Imagine the difference it would make if you possessed the communication skills to have difficult conversations in a way that you were both understood and respected. Or if you could build strong relationships with the people you found the most difficult to get along with. By the end of this book you will have the skills and techniques to make that a reality.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.