Employee Experience Management for Organizational Resilience - Hardcover

Über die Autorinnen und Autoren

Paula Figueiredo has a degree in Economics with a specialization in Human Resources Economics, a Master in Human Resources Management and a PhD in Management. She is currently a professor at higher education institutions, and she has also been the Director of an institution since 2019. Paula has 20 years of experience in the business area with functions of direction, coordination, and consultancy. Throughout her professional experience, she has collaborated on leadership development projects. At research level, she has carried out research into Human Resource Development, more specifically Leadership Development in organizations, with some publications in scientific journals and conferences. As a book editor, she has published on the impact of AI on Management, Employee Experience Management, Organizational Resilience, Crisis Management and Business Continuity Management.

José Rouco is an Associate Professor of Human Resource Management in the School of Economic Sciences and Organizations at Lusofóna University. He obtained her PhD from Lusíada University in 2012. He holds a Master's degree in Sports Training Management from the Faculty of Human Motricity at the Technical University of Lisbon. He graduated from the Portuguese Military Academy. Currently, he is the director of the Department of Civil Aviation and Airports Management and the director of the Bachelor's degree in Aeronautical Management. He is a member of the Aeronautics Sectorial Commission (AED Cluster Portugal), a member of the Space Sectorial Commission (AED Cluster Portugal), and a member of the Defense Sectorial Commission (AED Cluster Portugal). He is a member of the Skills Working Group of AED Cluster Portugal. He was Vice President of the Research Center of the Portuguese Military Academy and Coordinator of the Leadership Academy of the National Association of Young Entrepreneurs. He teaches courses on crisis management, strategic and leadership, leadership and ethics, strategic marketing, international negotiations, human resource management, development and vocational training, organizational behavior, and management introduction. He has taught and coordinated several intensive leadership courses (internal regime for 5 days) for young university students, entrepreneurs, bankers, and firefighters. He has taught and coordinated several vocational training courses for entrepreneurs in the areas of strategic planning, crisis management, planning and organization, command and direction, motivation, conflict management, stress management in complex environments, the construction of perfect teams, and organizational behavior. He is a prolific researcher and has published a number of research papers in national and international journals. He has presented his work at national and international conferences. He has completed six Army-sponsored research projects: combat training in urban areas using augmented and virtual reality; A Portuguese form of command and leadership in the Great War in Africa; Leadership Skills Management Model: Skills Management and Emotions in the Context of Operations in Urban Areas; Intergenerational Knowledge Management Model: Command and Leadership Portuguese Army (Lisbon); Interactive Command Skills Simulation in Security and Defense; and Leader - Command Ability and Leadership Style. Currently, he is the researcher for a research project on stressense funded by FCT, which was awarded the scientific prize. He is a regular reviewer for many international journals.

Rosa Rodrigues PhD in Management, specialization in Human Resources and Organizational Behavior from ISCTE-IUL. Professor at the Instituto Superior de Gestão - Economics & Business School where teaches in the Bachelor and Master degrees. Research areas include organizational behaviour, human resource management, work and organizational psychology, psychological evaluation, soft skills, and test construction and validation.