Data Governance in Hospitality Industry: Turning Guest Data into Operational Excellence - Softcover

Inhaltsangabe

Hospitality is no longer powered by service alone. It is powered by data.

Data Governance in Hospitality Industry provides a structured and practical framework for managing information as a strategic asset. It explains how to structure data domains, define clear ownership, align reporting standards, improve data quality, and support strategic decision-making across properties.

Data Governance in Hospitality Industry introduces a structured, practical framework designed specifically for the hospitality industry.

Unlike purely technical books, this guide presents Data Governance as a management discipline, not an IT project. It connects information management directly to service quality, operational efficiency, revenue optimization, and strategic alignment.

Written for hotel managers, owners, and future hospitality leaders, this book bridges operational excellence with modern information management. It transforms data governance from a technical concept into a management discipline that directly supports service quality and business performance.

Because in today’s hospitality environment, excellence in service begins with excellence in information. Reliable information is not optional. It is foundational.

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