WHAT DO I SAY NOW?: 375 Ready-to-Use Scripts for Awkward Conversations, Difficult People, Bad News, Meetings, Money, Boundaries, and Everything Else at Work - Softcover

Inhaltsangabe

You know what you want to say.
You just don't know how to say it.

What Do I Say Now? is a practical workplace script book for the moments when your brain goes blank, the conversation gets awkward, or the stakes suddenly get higher.

Inside you'll find 375 ready-to-use scripts for real situations at work, including:
• Difficult conversations
• Setting boundaries
• Saying no without overexplaining
• Dealing with difficult people
• Giving and receiving feedback
• Asking for money, raises, or better terms
• Handling mistakes and bad news
• Meetings that go off the rails
• Pushy coworkers, clients, and managers
• Saying what needs to be said without sounding rude
• Buying yourself time when you need to think
• Responding when someone puts you on the spot
• Ending uncomfortable conversations
• Clarifying expectations and responsibilities
• Protecting your time, energy, and priorities

This is not a book of abstract communication theory.
It is a working phrasebook.

Find the situation you're facing. Choose a script. Adapt it to your voice. Use it.
You don't need the perfect words. You need words that work.
Open to the situation. Find the words. Say them. Move on.

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