The CMO in the Machine Room: How AI Is Restructuring the Chief Marketing Officer's Role, Organization, and Strategic Mandate (Marketing in the Age of AI, Band 16) - Softcover

Inhaltsangabe

The title on the door still reads Chief Marketing Officer. The job behind that title has been rewritten more thoroughly in the past five years than in any comparable period in marketing's history.

The CMO in the Machine Room is a leadership manual for the marketing executive navigating this transformation. Robert F. Geissler maps the specific ways AI has changed what the CMO job actually is — from directing human campaign execution to governing AI systems that execute at scale — and what it still requires that no amount of AI capability will replace: consumer empathy, brand judgment, organizational leadership, and the strategic business contribution that earns the CMO the authority their function's commercial potential requires.

The machine room — the AI systems, data infrastructure, and analytical capability that power modern marketing — is the most consequential space in the modern marketing function. The CMO who understands it well enough to direct it toward commercial and human purposes will lead the most commercially significant marketing function in their organization's history. The CMO who remains outside it will be replaced by one who is willing to walk through the door.

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