ITIL(R) 4 Managing Professional Courseware - Softcover

Inhaltsangabe

ITIL® 4 Managing Professional Courseware
ITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation.

ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.

The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam.
The material includes;
• Updated glossaries with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
• New diagram packs with annotations for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
• Updated syllabi with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
• The ‘High Velocity IT’ manuscript, syllabus, glossary and diagram pack remain unchanged
• Practices Overviews and the product brochure remain unchanged
• An up-to-date Quick Reference Guide with all the information you need
• Updated Core Manuscripts, for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’
• While the changes are quite large, they have been made for streamlining or refinement only
• There have been no changes to the examinable content or the key concepts

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