Inhaltsangabe
Section I: Information Seeking and Knowledge Work. 1. Information Seeking. 2. The Structure and Dynamics of Organizational Knowledge. Section II: Knowledge Work on Intranets. 3. The Intranet as Infrastructure for Knowledge Work. 4. Designing Intranets to Support Knowledge Work. Section III: Information Seeking on the World Wide Web. 5. Models of Information Seeking on the World Wide Web. 6. Understanding Organizational Web Use. Coda. References. Index.
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