MTM-13 Tourism Operations - Softcover

Inhaltsangabe

MTM-13 Tourism OperationsTopics CoveredBlock 1 - All UnitsUnit 1 - Understanding Tourism Operations (Inter-Sectoral Linkages)Unit 2 - Respecting Resident Concerns in Tourism Operations And DevelopmentUnit 3 - Quality Management And Customer CareUnit 4 - Managing Tour Operations - I (In-house Operations - Inbound and Use of Technology)Unit 5 - Managing Tour Operations - II (Field Operations - Inbound and Outbound)Unit 6 - Managing Tour Operations - III (Managing Distribution)Unit 7 - Managing a Tour: EscortUnit 8 - Managing Travel Agency Operations - I (Managing Internal Operations, Technology)Unit 9 - Managing Travel Agency Operations - II (Dealing with Principal Suppliers)Unit 10 - Managing Travel Agency Operations - III (Publicity and Promotions)Unit 11 - Managing Hospitality Operations: Organised SectorUnit 12 - Managing Front Office OperationsUnit 13 - Managing House Keeping OperationsUnit 14 - Managing Food and Beverage OperationsUnit 15 - Managing Hospitality Operations: Unorganised SectorQuestion Papers Solved-0, Unsolved-4June (2020), (2022)February (2021)December (2021)

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